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CIPS L6M2 Exam Syllabus Topics:

Topic	Details
Topic 1	Understand and apply the concept of commercial global strategy in organizations: This section measures the skills of Global Strategy Analysts and focuses on evaluating the characteristics of strategic decisions in organizations. It includes understanding strategic versus operational management, strategic choices, and the vocabulary of strategy. A key skill measured is effectively differentiating between strategic and operational management.
Topic 2	Understand and apply tools and techniques to address the challenges of global supply chains: This section targets Supply Chain Analysts and covers methods for analyzing global supply chains, such as STEEPLED analysis, benchmarking, and performance metrics. It also evaluates regulatory influences, including import export controls, tariffs, and employment regulations like equality, health, and safety. A critical skill assessed is applying STEEPLED analysis to supply chain challenges.
Topic 3	Understand strategy formulation and implementation: This section evaluates the skills of Strategic Planners in understanding how corporate and business strategies impact supply chains. It covers strategic directions, diversification, portfolio matrices, and methods for pursuing strategies like mergers or alliances. It also examines aligning supply chains with organizational structures and managing resources like people, technology, and finance. A key skill measured is implementing strategies under uncertain conditions.
Topic 4	Understand financial aspects that affect procurement and supply: This section measures the skills of Financial Analysts in assessing how costs, funding, and economic objectives impact supply chains. It includes managing currency volatility through exchange rate instruments like forwards or derivatives and addressing commodity price fluctuations using futures or hedging. A critical skill assessed is managing financial risks in global supply chains effectively.

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CIPS Global Commercial Strategy Sample Questions (Q20-Q25):

NEW QUESTION # 20
SIMULATION
Evaluate diversification as a growth strategy. What are the main drivers and risks?

Answer:

Explanation:
Evaluation of Diversification as a Growth Strategy
Introduction
Diversification is a growth strategy where a company expands into new markets or develops new products that are different from its existing offerings. It is the riskiest strategy in Ansoff's Growth Matrix, but it can provide significant opportunities for business expansion, revenue diversification, and risk mitigation.
Diversification is driven by factors such as market saturation, competitive pressure, and technological advancements but also carries risks related to high investment costs and operational complexity.
1. Types of Diversification

2. Main Drivers of Diversification
1. Market Saturation and Competitive Pressure
When a business reaches peak growth in its existing market, diversification helps find new revenue streams.
Competition forces businesses to explore new industries for continued growth.
Example: Amazon expanded from an online bookstore to cloud computing (AWS) due to competition and limited retail growth.
2. Risk Reduction and Business Sustainability
Diversifying reduces dependence on a single market or product.
Protects the business against economic downturns and industry-specific risks.
Example: Samsung operates in electronics, shipbuilding, and insurance, reducing reliance on one sector.
3. Leveraging Core Competencies and Brand Strength
Companies use existing expertise, technology, or brand reputation to enter new markets.
Example: Nike expanded from sportswear to fitness apps and wearable technology.
4. Technological Advancements & Market Opportunities
Digital transformation and innovation create opportunities for diversification.
Companies invest in new technologies, AI, and automation to expand their offerings.
Example: Google diversified into AI, smart home devices, and autonomous vehicles (Waymo).
3. Risks of Diversification
1. High Investment Costs & Uncertain Returns
Diversification requires significant R&D, marketing, and infrastructure investment.
ROI is uncertain, and failure can result in financial losses.
Example: Coca-Cola's failed diversification into the wine industry resulted in losses due to brand mismatch.
2. Lack of Expertise & Operational Challenges
Expanding into unfamiliar industries increases operational complexity and risks.
Companies may lack the expertise required for success.
Example: Tesco's expansion into the US market (Fresh & Easy) failed due to a lack of understanding of American consumer behavior.
3. Dilution of Brand Identity
Expanding into unrelated sectors can confuse customers and weaken brand strength.
Example: Harley-Davidson's attempt to enter the perfume market damaged its brand credibility.
4. Regulatory and Legal Barriers
Compliance with different industry regulations can be complex and costly.
Example: Facebook faced regulatory scrutiny when diversifying into financial services with Libra copyright.
4. Conclusion
Diversification can be a high-reward growth strategy, but it requires careful planning, market research, and strategic alignment.
✅ Main drivers include market saturation, risk reduction, leveraging expertise, and technology opportunities.
❌ Key risks include high costs, operational challenges, brand dilution, and regulatory barriers.
Companies must evaluate diversification carefully and ensure strategic fit, financial feasibility, and market demand before expanding into new industries.

NEW QUESTION # 21
SIMULATION
Discuss supply and demand factors in foreign exchange

Answer:

Explanation:
Supply and Demand Factors in Foreign Exchange
Introduction
The foreign exchange (Forex) market operates on the fundamental principle of supply and demand, which determines currency values. When demand for a currency rises, its value appreciates, while an oversupply causes depreciation.
Several factors influence the supply and demand of foreign currencies, including interest rates, inflation, trade balances, investor sentiment, and geopolitical events.
This answer explores the key supply and demand factors in Forex markets and how they impact exchange rates.
1. Demand Factors in Foreign Exchange (What Increases Demand for a Currency?)
1.1 Interest Rate Differentials (Higher Interest Rates Attract Capital Inflows)
✅ Why It Affects Demand?
Investors seek higher returns on savings and investments.
Higher interest rates increase demand for the country's currency.
Example:
When the US Federal Reserve raises interest rates, the US dollar (USD) strengthens as global investors buy USD-denominated assets.
Key Takeaway: Countries with higher interest rates attract more investors, increasing currency demand.
1.2 Inflation Rates (Low Inflation Strengthens Currency Demand)
✅ Why It Affects Demand?
Lower inflation preserves purchasing power, making the currency more attractive.
High inflation erodes currency value, reducing demand.
Example:
The Swiss Franc (CHF) remains strong due to Switzerland's low inflation and economic stability.
In contrast, Turkey's Lira (TRY) depreciated due to high inflation, reducing investor confidence.
Key Takeaway: Stable inflation rates encourage demand for a currency, while high inflation weakens it.
1.3 Trade Balance & Current Account Surplus (Export-Led Demand for a Currency)
✅ Why It Affects Demand?
A trade surplus (exports > imports) increases demand for a country's currency.
Foreign buyers need the country's currency to pay for goods and services.
Example:
China's trade surplus increases demand for the Chinese Yuan (CNY) as global buyers purchase Chinese goods.
Germany's strong exports strengthen the Euro (EUR) due to high international trade.
Key Takeaway: Exporting nations experience higher currency demand, boosting value.
1.4 Investor Confidence & Speculation (Market Sentiment Drives Demand)
✅ Why It Affects Demand?
If investors expect a currency to appreciate, they buy more of it.
Safe-haven currencies see increased demand during global uncertainty.
Example:
Gold and the US Dollar (USD) strengthen during economic crises, as investors seek stability.
Brexit uncertainty weakened the British Pound (GBP) as investors speculated on UK economic instability.
Key Takeaway: Market psychology and speculation can drive short-term demand for a currency.
2. Supply Factors in Foreign Exchange (What Increases the Supply of a Currency?)
2.1 Central Bank Monetary Policy (Money Supply & Interest Rate Adjustments)
✅ Why It Affects Supply?
Central banks control currency supply through interest rates and money printing.
Loose monetary policy (low rates, quantitative easing) increases money supply, depreciating currency.
Example:
The European Central Bank (ECB) lowered interest rates and introduced stimulus packages, increasing the supply of Euros (EUR).
The Bank of Japan's low-interest rates increased the supply of Japanese Yen (JPY), making it weaker.
Key Takeaway: More money supply weakens a currency, while tight monetary policy strengthens it.
2.2 Government Debt & Fiscal Policy (Higher Debt Increases Currency Supply)
✅ Why It Affects Supply?
Countries with high national debt may increase money supply to cover obligations.
High debt reduces investor confidence, increasing supply as investors sell off the currency.
Example:
The US dollar saw increased supply during the 2008 financial crisis due to stimulus packages.
Argentina's peso weakened as government debt rose, increasing peso supply in markets.
Key Takeaway: High government debt can lead to more currency supply and depreciation.
2.3 Foreign Exchange Reserves & Currency Intervention (Central Banks Selling Currency to Manage Value)
✅ Why It Affects Supply?
Central banks buy/sell their currency to stabilize exchange rates.
Selling reserves increases currency supply, reducing its value.
Example:
China's central bank occasionally sells Yuan (CNY) to keep it competitive in global markets.
Switzerland's central bank has intervened to weaken the Swiss Franc (CHF) to support exports.
Key Takeaway: Governments manipulate currency supply to stabilize economic conditions.
2.4 Import Demand & Trade Deficits (More Imports Increase Currency Supply)
✅ Why It Affects Supply?
A trade deficit (imports > exports) increases supply of local currency in global markets.
Importers exchange local currency for foreign currency, increasing supply.
Example:
The US has a persistent trade deficit, increasing the supply of US dollars in foreign exchange markets.
The UK's reliance on imports has contributed to GBP fluctuations.
Key Takeaway: Countries with trade deficits see higher currency supply, leading to depreciation.
3. Interaction of Supply & Demand in Foreign Exchange Markets

Key Takeaway: Exchange rates fluctuate based on the balance between supply and demand.
4. Conclusion
The foreign exchange market operates based on supply and demand dynamics, influenced by:
✅ Demand Factors:
Interest Rates & Inflation - Higher rates strengthen demand.
Trade Balances - Export-driven economies see strong demand.
Investor Sentiment - Economic stability attracts investors.
✅ Supply Factors:
Central Bank Policies - Money printing increases supply.
Government Debt - High debt increases supply, lowering value.
Trade Deficits - Import-heavy economies see currency depreciation.
Understanding these factors helps businesses and policymakers manage foreign exchange risks and optimize international trade strategies.

NEW QUESTION # 22
SIMULATION
Assess benchmarking as an approach to analysing an organisations performance.

Answer:

Explanation:
Benchmarking as an Approach to Analyzing Organizational Performance
Introduction
Benchmarking is a performance measurement tool used by organizations to compare their processes, products, or services against industry standards, competitors, or best practices. It helps organizations identify performance gaps, set improvement targets, and enhance competitive advantage.
There are different types of benchmarking, including internal, competitive, functional, and generic benchmarking, each serving different strategic objectives.
1. Types of Benchmarking
Organizations can adopt different benchmarking approaches based on their goals:

2. How Benchmarking Helps in Performance Analysis
Benchmarking provides quantifiable insights to assess and improve organizational performance in key areas:
✅ Identifies Performance Gaps - Highlights areas where an organization lags behind competitors or industry best practices.
✅ Improves Operational Efficiency - Helps streamline supply chain, production, and customer service processes.
✅ Enhances Strategic Decision-Making - Supports data-driven decisions for resource allocation, pricing strategies, and process optimization.
✅ Drives Continuous Improvement - Encourages a culture of innovation and best practice adoption.
✅ Boosts Competitive Advantage - Enables organizations to stay ahead in their market by implementing superior processes.
Example: A retail chain benchmarking delivery speed against Amazon may adopt AI-driven inventory management to reduce delays.
3. Advantages of Benchmarking
✅ Objective Performance Measurement - Uses industry data to provide realistic performance targets.
✅ Encourages Best Practice Adoption - Helps companies learn from successful competitors.
✅ Enhances Cost Efficiency - Identifies areas for cost reduction and resource optimization.
✅ Facilitates Strategic Growth - Helps companies improve customer experience, product innovation, and market positioning.
Example: McDonald's benchmarked Starbucks' digital loyalty program, leading to the launch of MyMcDonald's Rewards, improving customer retention.
4. Limitations of Benchmarking
❌ Limited to Available Data - Confidential industry data may not always be accessible.
❌ Lack of Context - Differences in business models, resources, and market conditions can make direct comparisons misleading.
❌ Focus on Imitation Over Innovation - Firms may focus too much on copying competitors rather than developing unique strategies.
❌ Resource-Intensive - Conducting in-depth benchmarking requires time, expertise, and financial investment.
Example: XYZ Construction benchmarking against a large multinational may find certain strategies unrealistic due to scale differences.
5. Application of Benchmarking in Different Sectors
Organizations across industries use benchmarking for performance analysis:

Conclusion
Benchmarking is an effective performance analysis tool that helps organizations identify gaps, adopt best practices, and enhance competitiveness. However, it must be used carefully to avoid blind imitation and consider contextual differences. When integrated with other strategic models (e.g., SWOT, Balanced Scorecard), benchmarking provides a powerful framework for continuous improvement and strategic growth.

NEW QUESTION # 23
SIMULATION
Discuss the following strategic decisions, explaining the advantages and constraints of each: Market Penetration, Product Development and Market Development.

Answer:

Explanation:
Evaluation of Strategic Decisions: Market Penetration, Product Development, and Market Development Introduction Strategic decisions in business involve selecting the best approach to grow market share, increase revenue, and sustain competitive advantage. According to Ansoff's Growth Matrix, businesses can pursue four strategic directions:
Market Penetration (expanding sales in existing markets with existing products) Product Development (introducing new products to existing markets) Market Development (expanding into new markets with existing products) Diversification (introducing new products to new markets) This answer focuses on Market Penetration, Product Development, and Market Development, discussing their advantages and constraints.
1. Market Penetration (Increasing sales of existing products in existing markets) Explanation:
Market penetration involves increasing market share by:
✅ Encouraging existing customers to buy more.
✅ Attracting competitors' customers.
✅ Increasing promotional efforts.
✅ Improving pricing strategies.
Example: Coca-Cola uses aggressive marketing, promotions, and pricing strategies to increase sales in existing markets.
Advantages of Market Penetration
✔ Low Risk - No need for new product development.
✔ Cost-Effective - Uses existing infrastructure and supply chain.
✔ Builds Market Leadership - Strengthens brand loyalty and customer retention.
✔ Quick Revenue Growth - Increased sales generate higher profits.
Constraints of Market Penetration
❌ Market Saturation - Limited growth potential if the market is already saturated.
❌ Intense Competition - Competitors may retaliate with price cuts and promotions.
❌ Diminishing Returns - Lowering prices to attract customers can reduce profitability.
Strategic Consideration: Businesses should assess customer demand and competitive intensity before implementing a market penetration strategy.
2. Product Development (Introducing new products to existing markets)
Explanation:
Product development involves launching new or improved products to meet evolving customer needs. This can include:
✅ Innovation - Developing new features or technology.
✅ Product Line Extensions - Introducing variations (e.g., new flavors, models, packaging).
✅ Customization - Tailoring products to specific customer preferences.
Example: Apple frequently launches new iPhone models to attract existing customers.
Advantages of Product Development
✔ Higher Customer Retention - Keeps existing customers engaged with new offerings.
✔ Brand Differentiation - Strengthens competitive advantage through innovation.
✔ Increases Revenue Streams - Expands product portfolio and market opportunities.
Constraints of Product Development
❌ High R&D Costs - Requires investment in innovation and testing.
❌ Market Uncertainty - New products may fail if not aligned with customer needs.
❌ Risk of Cannibalization - New products may reduce sales of existing products.
Strategic Consideration: Businesses should conduct market research, prototyping, and feasibility analysis before launching new products.
3. Market Development (Expanding into new markets with existing products) Explanation:
Market development involves selling existing products in new geographical areas or customer segments. Strategies include:
✅ Expanding into international markets.
✅ Targeting new demographics (e.g., different age groups or industries).
✅ Entering new distribution channels (e.g., e-commerce, retail stores).
Example: McDonald's expands into new countries, adapting its menu to local preferences.
Advantages of Market Development
✔ Access to New Revenue Streams - Increases customer base and sales.
✔ Diversifies Market Risk - Reduces dependency on a single region.
✔ Leverages Existing Products - No need for costly product innovation.
Constraints of Market Development
❌ Cultural and Regulatory Barriers - Differences in consumer behavior, legal requirements, and competition.
❌ High Entry Costs - Requires investment in marketing, distribution, and local partnerships.
❌ Operational Challenges - Managing supply chains and logistics in new markets.
Strategic Consideration: Businesses should conduct market analysis and risk assessments before expanding internationally.
Conclusion
Each strategic decision has unique benefits and challenges:
✅ Market Penetration is low-risk but limited by market saturation.
✅ Product Development drives innovation but requires high investment.
✅ Market Development expands revenue streams but involves cultural and regulatory challenges.
The best approach depends on a company's competitive position, financial resources, and long-term growth objectives.

NEW QUESTION # 24
SIMULATION
Evaluate the role of strategic human management in creating competitive advantage for an organisation

Answer:

Explanation:
Evaluation of the Role of Strategic Human Resource Management (SHRM) in Creating Competitive Advantage Introduction Strategic Human Resource Management (SHRM) is the proactive alignment of HR policies with business strategy to achieve long-term success. It focuses on developing talent, leadership, culture, and employee engagement to enhance organizational performance and competitiveness.
By implementing effective SHRM practices, companies can create a sustainable competitive advantage through a highly skilled and motivated workforce.
1. The Role of SHRM in Creating Competitive Advantage
1.1 Talent Acquisition and Workforce Planning
✅ Why it matters?
Recruiting and retaining highly skilled employees is essential for innovation and efficiency.
Workforce planning ensures the right people are in the right roles at the right time.
Example: Google's strategic hiring approach focuses on attracting top AI and engineering talent, driving innovation in tech.
✅ Competitive Advantage Created:
✔ Builds an expert workforce that competitors cannot easily replicate.
✔ Reduces turnover costs by ensuring long-term retention.
1.2 Employee Development and Training
✅ Why it matters?
Continuous learning and skills development enhance employee productivity and innovation.
Upskilling employees keeps companies ahead in fast-changing industries.
Example: Amazon's Career Choice Program invests in employee training to develop future leaders and improve workforce capabilities.
✅ Competitive Advantage Created:
✔ Enhances organizational agility by equipping employees with emerging skills.
✔ Creates a culture of continuous improvement and innovation.
1.3 Performance Management and Employee Engagement
✅ Why it matters?
Effective performance management systems ensure employees align with business goals.
Engaged employees are more productive, motivated, and committed to company success.
Example: Salesforce's focus on employee engagement through leadership development and internal career growth has resulted in high retention and innovation.
✅ Competitive Advantage Created:
✔ Drives high workforce productivity and efficiency.
✔ Reduces costs related to poor performance and disengagement.
1.4 HR Technology and Data-Driven Decision-Making
✅ Why it matters?
Digital HR tools (e.g., AI-driven recruitment, performance analytics, HR automation) optimize talent management.
Data-driven HR strategies help predict workforce trends and talent gaps.
Example: Unilever uses AI-driven HR analytics to identify high-potential employees and enhance leadership succession planning.
✅ Competitive Advantage Created:
✔ Enables data-driven workforce planning for future growth.
✔ Increases efficiency and reduces hiring biases.
1.5 Employee Well-being and Diversity & Inclusion
✅ Why it matters?
Work-life balance policies, mental health support, and DEI (Diversity, Equity, Inclusion) programs improve workplace culture.
Diverse teams enhance creativity, problem-solving, and innovation.
Example: Microsoft's Diversity & Inclusion programs have strengthened its brand and innovation by fostering a more inclusive workforce.
✅ Competitive Advantage Created:
✔ Attracts top global talent who seek inclusive workplaces.
✔ Strengthens brand reputation and employee loyalty.
2. Advantages of Strategic HRM in Competitive Positioning
✅ Develops Unique Talent & Expertise - Hard for competitors to replicate.
✅ Enhances Productivity & Efficiency - Skilled, engaged employees drive better results.
✅ Supports Business Agility & Innovation - Workforce is adaptable to market changes.
✅ Builds Strong Employer Brand - Attracts and retains high-quality talent.
Key Takeaway: SHRM transforms HR from an administrative function to a strategic asset that creates long-term value.
3. Challenges & Risks of SHRM
❌ Implementation Costs - Advanced HR technology and training require investment.
❌ Resistance to Change - Employees may resist new HR policies.
❌ Measuring ROI Can Be Complex - Talent development impacts long-term but is hard to quantify.
❌ Legal & Compliance Risks - Global HR policies must align with labor laws across different countries.
Solution: Businesses must integrate HR analytics, leadership buy-in, and cultural change strategies to overcome these challenges.
4. Conclusion
Strategic Human Resource Management (SHRM) is a key driver of sustainable competitive advantage by:
✅ Attracting and retaining top talent.
✅ Developing a highly skilled, engaged, and innovative workforce.
✅ Leveraging HR technology and data-driven insights.
✅ Promoting employee well-being, diversity, and inclusion.
Companies that prioritize SHRM create a dynamic, future-ready workforce, ensuring long-term success in competitive markets.

NEW QUESTION # 25
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THREE FORMATS OF PREP4AWAY PRACTICE MATERIAL

Three Formats of Prep4away Practice Material